Chatbots
Answering customers on your website, Zalo and Messenger.
AI system management,
costs kept within budget
Chatbots, AI agents, automated workflows: the agent team keeps model costs within limits, connections alive and answers consistent. Moniro engineers stay accountable.
Get startedFrom VND 5,000,000 / system / month
- No setup fee
- Billed monthly
- Stop any time
chatbot.your-company.vnExample
- AI costThe sales chatbot has used 64% of this month’s budgetWorkingWatching
IntegrationZalo OA and CRM connections are workingWorkingStable
MonitoringResponse time within the thresholdWorkingStable
SecurityAPI keys are kept on the serverWorkingStable
Close to 80% of budget, the agent will warn you first.The AI systems Moniro manages
AI agents
Agents for customer care, order handling and internal support.
Automated workflows
Data sync, report export and reminders that use AI.
How the agents keep your AI system stable
Costs within limits
Tracks tokens and models against your budget and warns before you go over.
Connections kept alive
Zalo, CRM, payments, APIs: a broken connection becomes a ticket right away.
Secret keys kept safe
API keys stay out of interface code, and data access is scoped correctly.
Monthly report
Usage, cost, errors and optimisation suggestions for next month.
AI Token is coming soon
Buy AI tokens and track usage against your budget right in the Service Portal. The systems you hand to Moniro today will be able to use AI Token when it launches.
What the plan covers, item by item
Keeping your AI system running stably is part of the monthly fee. Any change to your system is always quoted first.
Included in the planQuoted separately, approved before work
Monitoring and response- 24/7 monitoring
- Incident alert within 1 minute
- Recovery when the site is down or broken
- Incident intake by ticket
- Critical incidents handled outside working hours
- Response time commitmentin writing
Backups- Daily backups
- Backups stored away from the server
- Regular test restores
- One-click restore
Security- Vulnerability scans, security patches
- Blocking malware and unusual access
- Regular platform and plugin updates
- Backup before every update
- NDA, least-privilege access, access logs
Domain, SSL, servers- Domain, SSL, VPS expiry reminders30/14/7 days ahead
- Help renewing domain, SSL, VPS
- Free hosting moveonce a year
See all 33 itemsCollapse
Speed and health- Page speed monitoring
- Broken link and 404 alerts
- $Deep speed optimisation
Reporting and management- Monthly technical report
- Service Portal keeps a record of every task
- Switch services on or off on request
Changes and development- $Content, image and product updates
- $Bug fixes that need code changes
- $New features, new pages
Scope and terms- Custom-built code, web apps, apps, AI systems accepted
- Pay monthly, stop at any time
- No setup fee
- Work outside the plan is always quoted first
- Handover when you stopsource code, backups, accounts
- 10% off from your second system
Clear costs before you start
AI system management
Agents keep model costs within limits, Moniro engineers stay accountable.
- Model costs tracked against budget
- Zalo, CRM and API connection checks
- Monthly usage report
- 10% off from the second system
Fee by system type
- AI Native systemChatbot, AI agent, RAG, data pipeline
- VND 5,000,000/ month
Take over an existing AI system
Was your AI system built by someone else? Moniro reviews the structure, secret keys and costs before putting it on watch.
- Chatbots, AI agentsQuoted by scope
- Automated workflows that use AIQuoted by scope
Work outside the plan
New channels, new agent features, deep optimisation.
- Custom quote by ticket
- Estimate before any work
- You approve, then we start
Custom quote
Your AI system and data stay yours
NDA and least-privilege access
We sign a confidentiality agreement before receiving any access, grant only the access that is needed and log it.
API keys never exposed
API keys live on the server, never in interface code or shared documents.
Stop any time
Moniro takes a final backup, hands over source code, keys and documents, then removes itself from your systems.
Frequently asked questions
Can't find your answer?
Ask the Intake agent
What are Token Panel and AI Token?
AI Token is coming soon. It lets businesses buy AI tokens and track usage against a budget right in the service portal.
Can I hand over an AI system someone else built?
Yes. Moniro reviews it first to understand the structure, secret keys and costs, then puts it on watch.
What isn't covered by the subscription?
Fixes that need source code changes, new features and deep optimisation are quoted separately by ticket, with an estimate before any work. You approve, then Moniro starts.
How is AI system management priced?
Monthly subscription per system: AI Native system VND 5,000,000. From the second system, each extra one is 10% off. Model usage fees are paid directly to the provider and itemised separately. No setup fee, stop at any time.
Will AI change my system on its own?
No. AI agents find issues, propose and prepare fixes. A Moniro engineer always reviews and does the final check before anything changes on your live system.
Are my data and source code safe?
Moniro signs an NDA, gives least-privilege access, keeps access logs and runs regular backups, in line with Vietnam’s data protection law (Law 91).
Hand your AI system to Moniro,
costs always under control
Pick a plan in the Service Portal store. The agent team goes on watch as soon as you grant access.
Get startedAlready have an account? Log in