Frequently Asked Questions

General

Moniro is a Software as a Service (SaaS) application that helps website owners monitor their website’s uptime and performance. Our service periodically checks your website’s availability and sends notifications when downtime or performance issues are detected, allowing you to address issues quickly and maintain a positive user experience for your visitors.

You could get support by visiting our Wiki or Docs, or you could send us a message on Live Chat widget or to our support email support@moniro.io

Monitoring

To set up an account, simply click the Sign Up. Fill in the required information, including your name, email address, and password. Once you’ve successfully registered, you can start adding your websites to monitor.

After logging into your account, navigate to the “Websites” from menu, click on Add your Website button. Enter your website’s URL and any additional settings, such as website url, monitoring frequency. Click “Add” to start monitoring your website.

For the basic Uptime Monitoring you can choose the monitoring frequency for your website, with options ranging from every minute to every hour. The more frequent the checks, the more quickly you’ll be alerted to any issues.
and for Broken links & SEO monitoring it will do the crawling on daily basis.

Moniro crawls websites to report broken links, redirected links and mixed content reporting. You can configure which pages we can and cannot crawl by adding us to your robots.txt file.
our bot name is:”moniro-bot”.
For example, if you need to limit the crawls to not crawling specific pages or paths you could do something similar to this changes on your robots.txt

User-agent: moniro-bot
Disallow: /customer/
Disallow: /checkout/

Yes, you can monitor multiple websites with a single account. The number of websites you can monitor depends on your subscription plan.

No, Moniro will not be counted on 3rd party services, such as Google Analytics.
But it will count on your server-side statics under “Traffic”.

Account & Subscription

You can pay directly from Dashboard, using Visa, MasterCard, ApplePay, and American Express card.
We’re using Stripe to handle payment so your payment is 100% secured.

You can cancel your subscription at any time by visiting the “Billing” section in your account settings. Follow the on-screen instructions to cancel your subscription.